Frequently Asked Questions:

How much does it cost? 


Can we cancel or reschedule after booking? 

No, unfortunately we do not do cancellations, refunds, or reschedules

How many people can play?

Games are made for 2-8 people.  We highly recommend having at least 4 in your group.  If you have more than 8 in your group we can accommodate. We have put up to 12 in our Secret Agent Room but try to keep the numbers low as to allow each person to enjoy and participate. Please send an email to including the size of your party with date of event and contact information.

How early should I arrive?

Please arrive 10 minutes early

Is there an age limit?

There is no age limit but the rooms are designed for 8 and up.  If you have children under 8 but still want to participate that is fine.  A ticket is required for all attendees and pricing is the same at any age.  Anyone under 18 must be accompanied by an adult. 

Is it scary? are we really locked in?

No, it is not scary.  

How do I book a game?

Please book your game online on the Book Now page

My company would like to do this as a team building exercise. How can I set that up?

Please email us - with the details of when you would like to do this, # of participants, and a contact person. We can host up to 35 people at one time.

Which room should we do?

If you have never done an escape room then I strongly suggest The Hollywood Room or Santa‚Äôs Naughty List.  It's perfect to get your feet wet.  If you enjoy that room then you can always do Captain Steelhook's Treasure or Secret Agent which are difficult.